A2.Time

    Pricing

    How a Freelancer Should Price the Work

    September 14, 20269 min readBy Mike Shapiro
    Mike Shapiro

    Mike Shapiro

    Lawyer, consultant, and builder. Started billing my time in 2003. About →

    Key Takeaways

    • Price is set by value, not by cost — but time still sets the floor you cannot go below.
    • Value determines the ceiling of what you can charge; your own economics determine the minimum.
    • Nobody actually buys hourly rates — clients buy projects, so you have to price projects.
    • The only reliable way to price a new project is to look at data from similar past ones.
    • Tracking clients, projects, time, and efficiency is the input that makes all of this possible.

    Pricing is one of the two or three hardest things a freelancer has to figure out. And most freelancers never really figure it out — they arrive at a number that feels defensible, use it until a client complains, and adjust reactively.

    That's not a strategy. It's improvisation. And it's the reason so many freelancers work hard, deliver good work, and still feel like they're not getting paid what they're worth.

    This article is a framework for doing it properly. It won't tell you what number to charge. It will tell you how to think about the number.

    Why Pricing Actually Matters

    Two reasons.

    The first is obvious: pricing determines how much you take home. If you undercharge, you work harder for less. If you overcharge without justification, you lose clients you should have kept.

    The second is less obvious but more important: pricing tells you where your practice is growing. When you price consistently and track the results, patterns emerge. Certain kinds of work are more profitable. Certain clients are more profitable. Certain project types eat your time and pay you poorly. You can't see any of this without a pricing framework, because you have nothing to compare against.

    Pricing, done well, is a diagnostic tool as much as a revenue lever.

    Three Ways Freelancers Make Pricing Decisions

    There are really only three:

    Gut. "This feels like a $5,000 project." Sometimes gut is right — especially with experience. But you can't scale gut, you can't teach it to a collaborator, and you can't defend it when a client pushes back.

    Fire. Something goes wrong — a bad quarter, a client walking away, a competitor undercutting you — and you scramble to react. You raise or lower prices in a panic. This is the most common mode, and it's the worst.

    Data. You look at what similar projects actually cost you to deliver, what similar clients actually paid, and what similar work is currently priced at. Then you decide. This is what we're aiming for.

    The Bad Heuristics Everyone Uses

    When freelancers price without data, they fall back on three unreliable rules of thumb:

    • "This is what the market pays."
    • "The client won't pay more than X."
    • "Last time I charged this much."

    All three sound reasonable. All three are wrong more often than they're right.

    "The market" doesn't exist as a single number — it's a wide distribution shaped by segment, geography, and reputation. "The client won't pay more" is usually an assumption, not a test. And "last time" anchors you to a number you set without knowing whether it was actually right.

    Data beats heuristics every time. The problem is that most freelancers don't have data — so they're stuck with the heuristics.

    Price and Value Are Not the Same Thing

    The single most useful concept in pricing is the difference between price and value.

    A bottle of water in a supermarket might cost $1. The same bottle in a hotel minibar might cost $6. On a hiking trail after eight hours in the sun, the same bottle might be worth $30 to you. It's the same bottle. What changes is the context — and with it, the value.

    Freelance work is exactly the same. A brand refresh for a small local shop and a brand refresh for a company preparing for a $50M round can involve similar craft. The value is not similar. And the price should not be either.

    This is what people mean by "value-based pricing." It's not about being expensive. It's about being priced correctly for the actual impact of the work.

    Value Sets the Ceiling. Time Sets the Floor.

    Here is the useful frame:

    • The ceiling of your price is set by value. How much is this project actually worth to the client? What outcome does it create? What does it save them, earn them, or protect them from?
    • The floor of your price is set by time. What does it actually cost you to deliver the work, given your hourly economics? Below the floor, you lose money — no matter how much the client would happily pay.

    Every project sits somewhere between the floor and the ceiling. Your job is to know both numbers before you quote.

    The Floor: A Little Math

    Here's how to calculate your floor. Take this example and swap in your own numbers.

    Say you want to take home $5,000 per month.

    You have about 160 working hours a month available.

    You have $2,500 per month in fixed expenses (tools, coworking, insurance, taxes, whatever).

    So you need to generate $7,500 in revenue every month to hit your target.

    Now the two multipliers most freelancers ignore:

    Utilization. The percentage of your working hours that are actually spent on billable client work. Not admin, not sales, not learning — actual client work. For most freelancers this is around 75% at best. So out of 160 hours, you have about 120 billable hours available.

    Realization. The percentage of your billable hours that you actually invoice and collect. Discounts, fixed-fee overruns, "I won't charge for that call" — they all eat into realization. For most freelancers, this is around 50%. So out of 120 billable hours, only about 60 actually get paid for.

    Now the math: $7,500 needed ÷ 60 realized hours = $125/hour minimum.

    That's your floor. Below that number, you're not building a business — you're subsidizing your clients.

    Most freelancers, when they first do this calculation, are shocked. They've been charging well below their true floor without realizing it.

    Nobody Actually Buys Hourly

    Here's the awkward truth: even if you know your minimum hourly rate, clients don't want to buy hours. They want to buy outcomes — a website, a strategy, a report, a fixed thing with a fixed price.

    Which means your hourly floor is a personal reference number. What you actually quote is a project fee.

    And project fees can only be priced sensibly one way: by looking at what similar projects have actually taken you to deliver.

    How to Price a Project

    The lazy version is: "grab a coffee, open a notebook, and guess."

    The right version is:

    1. Pull three to five past projects that are structurally similar to the one you're pricing.
    2. Look at how many hours they actually took — not what you quoted, but what you logged.
    3. Multiply by your target rate (which is above your floor, priced by value).
    4. Compare that to what the client's outcome is worth to them. If value is higher, you have room to raise. If value is lower, either reshape the scope or walk away.

    The first project you ever price this way will be rough — you don't yet have data. But by the fifth or tenth, you'll be quoting with confidence, because you're quoting from evidence.

    What You Need to Track to Make Any of This Work

    All of the above depends on having data. Which means you have to track four things:

    Clients. Not just names — how they came in, what they typically buy, how they behave.

    Projects. Every project as its own unit, so you can compare across them.

    Time. Every hour logged against a client and a project. Including the hours you didn't bill — you need to see the true cost of delivery, not just the invoiced version.

    Efficiency. For each project: what did you quote, what did you actually spend, what came back as revenue? A project at 100% efficiency was priced correctly. Above 100% you made money on top of your standard rate. Below 60% is a project you should think hard about repeating.

    None of this requires expensive software. It requires the discipline to log the data and the habit of looking at it.

    Why This Works: The 80/20 of Freelance Work

    Once you have this data, a familiar pattern shows up: about 20% of your projects (and clients) generate about 80% of your profit. And another 20% actually lose you money.

    You can't see this without measurement. Every freelancer has a rough sense of which clients they enjoy — but very few know which clients are actually profitable, and the intuitive answer and the measured answer often disagree.

    When you finally see the numbers, you can do the thing every consultant eventually has to do: focus on the top 20%, quietly stop taking the bottom 20%, and use the freed capacity to build more of what works.

    The Virtuous Cycle

    Pricing correctly, over time, produces a compounding effect:

    • Correct prices attract clients who value what you do.
    • Better clients produce cleaner projects and better data.
    • Better data lets you price the next project even more accurately.
    • Which attracts still better clients.

    The freelancers who look like they've "made it" are almost never smarter or more talented than everyone else. They just entered this loop earlier and stayed in it longer.

    How to Start

    Four steps:

    1. Calculate your floor. Take-home + expenses ÷ (available hours × utilization × realization). This is the number below which no project is worth taking.
    2. Define your target — your "point B." How much do you want to be earning in twelve months? What's the average project size that gets you there?
    3. Start tracking. Clients, projects, time, efficiency. Every hour, on every project. It takes about two weeks to become a habit.
    4. Focus on the best. Once the data is in, use it. Grow the profitable clients. Stop taking the unprofitable ones. Adjust prices upward on the ambiguous middle.

    You don't need to be smarter than the competition. You just need to know your numbers while they're still guessing at theirs.

    This is the kind of thinking A2.Time is built on.