Support
How to get help
A2.Time is small, and I answer support myself. Email is the fastest way to reach me.
Tell me the email you signed up with, what you were trying to do, and what happened instead. A screenshot helps.
ma@a2time.comA 30-minute call
For setup questions, or if it's easier to show me than to explain, book a call and we'll go through it on screen.
Common questions
Billing and cancellation
Cancel any time from your PayPal account, from your A2.Time dashboard, or by emailing me. If A2.Time isn't for you, email me within 14 days of your first monthly or annual payment and I'll refund it in full. The lifetime plan is non-refundable. The details are in the Terms of Service.
Connecting your calendar
A2.Time reads events from Google Calendar or Outlook once you connect it. If an event isn't showing up, or the wrong calendar is connected, email me the calendar provider and roughly when the event happened.
Moving from another time tracker
If you can export your hours from your current tracker (CSV or Excel is fine), send me the file and I'll help you import it.
Your data
You can ask me for a copy of your data or for its deletion at any time. How data is handled is described in the Privacy Policy.
More answers are in the FAQ. To see the product before signing up, .